Privacy Policy
Privacy Policy
Last updated: 9.14.2025
This Privacy Policy describes the policies of Major Scale Agency LLC, located at 3205 Conway Gardens Rd. Orlando, Florida, USA, email: [email protected], on the collection, use, and disclosure of your information when you use our website (https://www.majorscaleagency.com, the “Service”).
By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may update this Privacy Policy from time to time without prior notice. The revised Policy will become effective 180 days after posting, and your continued use of the Service after such time constitutes acceptance. We recommend reviewing this page periodically.
Information We Collect
We may collect and process the following personal information:
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Name
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Email
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Mobile phone number
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Business/Work address
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Other information you provide voluntarily (e.g., through forms, chats, or communications)
How We Use Your Information
We use the information we collect for purposes including, but not limited to:
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Marketing and promotional communications
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Customer support and service inquiries
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Lead management, appointment scheduling, and CRM integrations
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Service personalization and improvements
If we intend to use your information for any other purpose, we will seek your consent prior to doing so and will only use it for the purposes you approve, unless required by law.
How We Share Your Information
We will not sell or rent your personal information. However, we may share your data in limited circumstances, including with:
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Ad service providers (to deliver relevant marketing campaigns)
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Analytics providers (to improve our website and services)
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Marketing partners/sponsors (for campaign delivery and lead nurturing)
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Data processors/vendors (for secure data handling and storage)
We require such third parties to use your personal information solely for the agreed purpose and not retain it longer than necessary.
We may also disclose information if required to:
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Comply with applicable law, regulation, or legal process;
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Enforce agreements, including this Privacy Policy;
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Respond to claims that your use of the Service violates third-party rights; or
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In the event of a merger, acquisition, or sale of the company, your information may be transferred to the new entity.
Retention of Information
We will retain your personal data for 90 days to 2 years after account termination, or as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Certain data may be retained longer for legal compliance, fraud prevention, or enforcement of rights. Aggregated and anonymized data may be stored indefinitely.
Text Message Communications
We may use SMS/text messaging to communicate with you regarding services, appointments, and promotions.
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Standard carrier rates apply. Message frequency may vary.
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Mobile carriers are not liable for delayed or undelivered messages.
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No mobile information will be shared with third parties for marketing/promotional purposes.
Opt-Out: You may opt out of SMS messaging at any time by replying STOP to any message or contacting us at [email protected].
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
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Access, correction, or deletion of your personal data
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Restriction or objection to processing
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Data portability requests
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Withdrawal of consent at any time
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Lodging a complaint with a data protection authority
To exercise these rights, contact us at [email protected]
You may also opt out of direct marketing emails by using the unsubscribe link included in our communications.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and run remarketing campaigns. To learn more, please review our Cookie Policy.
Security
We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security. You share information with us at your own risk.
Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any external websites you visit.
Data Protection Officer / Grievance Contact
If you have questions, concerns, or complaints regarding your personal data, please contact our Data Protection Officer:
Major Scale Agency LLC
Email: [email protected]
Phone: +1 407-374-2349
Address: 3205 Conway Gardens Rd., Orlando, FL 32806
We will address your concerns in accordance with applicable law.
Retargeting & Advertising Partners
When you visit or log in to our website, cookies and similar technologies may be used by advertising partners or vendors to associate your activity with other information they hold (e.g., email or home address). This may be used to deliver marketing messages to you across platforms.
You can opt out of this type of advertising by replying STOP:
👉 +1 407-374-2349